Research & Content.

One of the most exciting developments of the digital economy is the ability to answer difficult questions and solve complex problems through the use of sophisticated tools. Cloud-based data and analytics platforms are a boon to organizations given the volume and variety of data, the speed with which a lot of data expires, and the variability of business people’s need to tap into particular data sources at any given time. Sponsored by IBM

A wave of disruption is threatening businesses around the world, as new entrants with structural cost advantages and a “digital first” culture spring up in a wide range of industries. The new competitors offer solutions that are often simpler, cheaper, or more convenient for customers. They display the ability to leverage digital technologies to understand the customer, sense market shifts, and innovate faster than the competition. Sponsored by IBM

In the connected economy, value is created through the technology-enabled links between people, machines, and organizations. But we are still in the early stages of the shift to the connected economy (CE). Less than a fifth of the roughly 700 respondents to a new global survey from Harvard Business Review Analytic Services say they employ CE business models, products, or processes to a significant extent today. But what exactly does it mean for a company to be among the CE leaders? Sponsored by IBM

Over the next three years, cloud services will penetrate deeper into organizations’ computing environments at an accelerated rate. Companies that take an ad hoc approach miss out on many of cloud’s benefits and experience a variety of pitfalls. In this guide, we provide a framework for taking a more strategic, planned approach to cloud while still moving quickly. Sponsored by Oracle

The shift to a digital economy is creating a talent crisis that is putting companies survival—and CIOs’ own careers—on the line. Competition for a finite pool of skilled technologists and IT leaders is sharply increasing as organizations of all types rely more heavily on digital technology. At the same time, the nature of the skills that organizations need in IT is changing. Sponsored by Red Hat

Customer experience (CX) has become a remarkably sophisticated discipline, according to new research from Harvard Business Review Analytic Services. Driven by tech-savvy customers, it requires new processes and organizational structures, and often the reorientation of an entire organization’s culture. Creating an extraordinary customer experience depends on having the right people and skills in place to deliver and the right technology—from the analytics that provide customer insight to the applications consumers “touch” to the networks that support them. Sponsored by Verizon

Digital business trends are having an enormous impact on organization’s business models and the central role of great software in their ability to compete. In fact, two-thirds of respondents to a recent survey say that their company’s future depends on the quality of their software.Sponsored by CA Technologies

Marketing has transformed from a largely one-way activity of sending information about products and services to an ongoing exchange of information and insight among buyers, sellers, prospects, and partners. Today, it is less about promotion and more about engagement. Sponsored by Salesforce