Posts from: 2012
Influence: the act or power of producing an effect without apparent exertion of force or direct exercise of command. For most CIOs and their teams, this is the only way to get things done.
Here's an excerpt from my Persuasive Communication and Influence workshop.
This article is based on my Persuasive Communication and Influence workshop.
The CIO role spans and must influence all parts of an organization without directly controlling them. Today's trends — global, mobile, data-driven virtual business — increase the stakes and make CIO influence not only important for the CIO's personal success but for the success of the company as well. This requires skills and competencies that may not come naturally to many IT leaders.
There are two main trends that are driving a shift in power in IT.
"Engagement" has become an overused and misunderstood term. Engagement is not just about marketing, and the secret to real engagement lies deep within yourself.
As a communication coach, I often work with people to improve their messages and the way they deliver them (whatever the medium – written, verbal or visual) so they can be more effective in their jobs. However, if you really want to influence people (and make no mistake, that is the goal of a good deal of our communication, in both our work and our private lives), there are three underlying realities that you must take to heart.
The first is that you will never get your message across – and you certainly won't be able to influence anyone – if you don't have their attention. Period. And guess what: A person's attention is not something that is yours by right; it is something you earn – by being genuine, relevant and focused