Archive of: Social networking

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CIOs Don't Need Two Heads to Wear Two Hats

The holy grail of post-recession business will be profitable growth. The very idea of profitable growth is full of contradiction, as growth generally requires investment. With revenues unlikely to outpace that investment in what economists are predicting will be an anemic, drawn-out recovery, companies that have already been doing a lot of cost cutting will have to become even more efficient. This will put unusual pressure on executives to place the right bets when it comes to investments (based on strong customer insight and market knowledge). And it will require excellent management abilities and flexible, responsive, lower-cost IT.

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How IT Can Help Cash-Strapped Government Agencies Better Serve the Public for Less

Government agencies are in fiscal trauma right now. Billions of dollars over budget, many states are taking drastic measures to cut costs. Federal CIO Vivek Kundra and CTO Aneesh Chopra are aggressively pursuing software as a service and cloud computing as one way to cut costs, and the state of Utah is planning a private cloud to serve local agencies.

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A Brief and Colorful History of Technology in Business

I was asked to give a couple of talks this spring giving my perspective on the current state of technology in business. I always think the present is better understood by looking at the past, so I put together a presentation looking at a) how things have developed over the past 20 or so years (not coincidentally, the span of time I was involved with CIO Magazine), and b) the challenges and opportunities I see businesses in general and CIOs in particular facing during this tumultuous time. I've posted a version of this talk on Slideshare, complete with an audio narration. Please check it out and let me know if your view lines up with mine or how you see things differently.

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Best Blogs of the Week

I've been ignoring my feed reader lately, so I'm spending the morning going through the many (many) posts that have been written since my last review. Lots of great stuff. Here are my favorites from the past week or two:

Forrester CEO George Colony crowd-sourced development of his social media panel at Davos next week. This is a great way to find out what people are interested in learning about right now - I've used this myself to generate panel questions. He got some interesting and thoughtful responses.

Two of Nick Carr's recent posts were thought-provoking. Most recently he brought readers' attention to William Deresiewicz's article "The End of Solitude" in the new edition of the Chronicle of Higher Education. I love the line, "Loneliness is not the absence of company, it is grief over that absence." Carr doesn't say much about it himself, but reader comments are interesting.

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My New Twitter Friend: @comcastcares

If you're anything like me, you hate dealing with large corporate service providers. Phone company, cable company, insurance company -- it doesn't really matter. As soon as I pick up the phone to call, I start to anticipate that a) I'm going to have to battle my way through phone tree hell; b) once I eventually connect with a person, he or she is going to ask me for information I either don't have at my fingertips or don't want to divulge; and c) their first line of inquiry into my problem will inevitably put me into a defensive posture. So a lot of times I put off the call in the first place and suffer (or fume) in silence. Not happy. Not good.